What matters in the assessment
Where did contact occur? Which parts are visibly damaged? Do doors or lids open and close normally? Have panel gaps changed or warning messages appeared? Describe what you have noticed without dismantling or moving the damaged vehicle to investigate. If you doubt it can be driven safely, clarify safe transport before visiting.
Plan the repair and checks together
Mountings, attached parts or other areas beyond the surface may also be affected. The actual findings determine whether panel repair, replacement, refinishing or further checks are needed. Driver-assistance systems and sensor areas are considered in repair planning according to the vehicle manufacturer instructions. Necessary work is defined in the proper technical context; a few images do not provide a final diagnosis.
Make scope and costs understandable
The work depends on parts, material, access, removal and paint system. Blending and damage found after parts are removed can change the scope. The quote and next steps should be clear. If further damage is found, the additional work needs clarification. Any insurance contribution is discussed separately with the relevant party.
Frequently asked questions
Can I also request a damage assessment report?
A repair enquiry and an assessment report are different services. If an assessment is needed, we clarify its provider and role separately. Information is also available at corion-gutachter.de.
Should I drive the damaged car straight to you?
Please agree the approach with us first. A photo enquiry does not confirm that the vehicle is safe or roadworthy.
What should I write in the enquiry?
Affected areas, vehicle details, any changes in operation you have noticed and your preferred timing. Personal accident documents are not needed for the first contact.
Enquire about bodywork damage.
Read more: bumper repair or replacement — German guide DE, paintwork.
