1. Are the same areas included?
Check which panels and damage are listed. Does one quote cover only the bumper scuff while the other includes nearby deformation or another scratch? Photos and clear identification help prevent misunderstandings before you commission the work. Ask about unclear line items.
2. Is the method described?
Local paint repair, refinishing a larger panel area and panel repair are different scopes. Even “refurbishment” can mean several things without explanation. Ask what treatment is planned, why it suits the area and what its limits are. The lower price alone does not tell you which method fits the damage.
3. What preparation and removal are included?
A damaged substrate, old touch-ups or required access can add work. Depending on the panel, attached parts need consideration. Check whether relevant preparation and any removal are included. Not every car or damage location needs the same steps.
4. How is the paint area defined?
The visible damaged area and the area to be painted are not always identical. Colour, system and transitions can require blending into a neighbouring area. If the quotes allow for different areas, ask for an explanation. Colour type and coating system are separate: a solid colour can also have basecoat and clearcoat. Appearance alone does not reliably identify the system.
5. What is agreed, and what still needs checking?
Note whether this is an initial estimate from images or a scope agreed after inspection. Clarify price components, any additional costs and the process. Some hidden damage appears only later. Discuss how such a finding will be agreed with you. A preferred date is confirmed only once specifically arranged.
A practical question: “Could you explain which panels and steps your quote includes, and what has not yet been assessed conclusively?”
Enquire about the scope for your own car.
Read more: cost factors — German version DE, paint systems.
