Start with the return requirements
Give us the date and show the marks you have noticed. Requirements supplied by the leasing company can be relevant to the discussion. Personal contract details are not needed for the first photo enquiry. Identify the affected panels in your description; adhesive tape or home touch-ups can change the surface condition.
Not every mark needs the same solution
Surface transfer, a deep scratch and a dent with damaged paint need different approaches. Local treatment may suit some limited damage. Other areas need a larger refinishing area or panel repair. The aim is a clear scope for the particular vehicle. A complete refurbishment proposed without checking the condition is not a sufficient basis for the decision.
Plan timing and work together
Tell us your preferred period early. Inspection, possible removal, paint system and the number of panels can affect planning. Available appointments and estimated duration are agreed specifically. Decisions about whether to carry out particular work should also take the return requirements into account. We do not promise a fixed saving or a cost-free return.
Frequently asked questions
Must every scratch be repaired before return?
That depends on the return criteria and actual condition. We explain repair options; the leasing company’s assessment remains separate.
Is one week before return enough?
Tell us your return date as early as possible. After reviewing the damage, we agree what is possible within the available time.
Can I include several damaged areas in one enquiry?
Yes. Match the photos to each panel and include overview images. This keeps the areas clear.
Enquire about damage before your lease return.
Read more: planning a return — German guide DE, cost factors — German page DE.
